Organizational Culture And Employee Success

SBS global organizational culture

An organization is a complex entity containing groups of people working together to achieve a set of professional and personal goals. For an organization to succeed in its domain, both the employees and the organization itself must have some moral values and work ethics. Employees join an organization to gain knowledge, experience and ultimately grow and to earn more in the organization. An organization expects quality work from its employees so that it can streamline its business processes and make more profits.

If an organization’s culture and work ethics are good, both the employees and the organization can mutually gain from each other and both their objectives and aspirations can be met. It will be a win-win situation for both. Let us have a look at a few of the values which employees and organizations must have in order to make their relationship a working success.

Moral Values and Work Ethics which Employees must have

  • Dressing neatly and appropriately: There is a proverb, “Dress to impress. Talk to express.” Though the dress code varies from organization to organization, an employee’s clothes must look decent and presentable. If the organization demands that an employee must wear formals for work, he or she must oblige and dress the part. An employee should not wear vests and half-pants to work and look as though he or she has just gotten out of bed. Apart from their attires, men should shave properly and comb their hair neatly before going to work.
  • Goal Orientation: An employee must properly align to the organization’s business goals and aspirations. S/He must do their duty with enthusiasm and not just take it as a burden. S/He must try to learn as much as can while doing job and cooperate with colleagues as much as possible. The employee must put the company’s goals and team’s interests ahead of his/her own professional aspirations and interests at all times Also, must always have the ‘thinking cap’ on and think of innovative ways to optimize the company’s business processes and maximize its revenue.
  • Proactive and clear communication: Communication is a core process involved in any business. All kinds of businesses require their employees to communicate in one form or the other (face to face, calls, messages or emails). Whether the employee is communicating with the company’s clients to understand their project requirements clearly or whether coordinating with colleagues and team leads to complete a project, communication always has to be clear and concise. There should be no room for ambiguity at any point of time. The company always has to deliver exactly what the client needs. The client’s requirements should always be pro-actively asked and understood. Sometimes the company needs to ‘foresee’ the client’s business requirements. It should not be discovered when the project is going on as that could lead to delays, misunderstandings and souring of business relationships.
  • Ownership for actions: An employee should always own up to his/her mistakes and not just look to blame someone else. S/He should proactively communicate and coordinate with the members of the team to prevent mistakes and to achieve the goals set. It is only by accepting one’s flaws and mistakes can one look to correct them and improve oneself.
  • Quality of work: When any project is assigned to a company, its employees must understand the project’s functional and nonfunctional requirements clearly. They must communicate clearly with the company’s client for this. They should do the work assigned to them in a flawless and timely manner. There should not be any delays or errors in the project. After all, the quality of work that an organization does, speaks volumes about the standards of the organization. An organization must build and safeguard its reputation by delivering consistent quality of work.
  • Being helpful and working as a team: Employees in a team should look out for each other and help each other in their tasks and goals. After all, by teaching one another, one gets to learn more things which might be helpful in the future. The very meaning of a TEAM is ‘Together Everyone Achieves More’. Now, this does not mean that an employee should not point out the mistakes of his colleagues. S/He should point them out in a manner which does not directly offend his colleague and offers solutions to the current challenges faced.

Work Ethics An Organization Must Have

  • Pay your employees a decent salary: While almost every organization works for profits, it does not mean that the company gets stingy with money and underpays its employees. A low salary and incentives disgruntles employees easily and disgruntled employees are far less productive than happy ones. Employees should be paid in proportion to their skillset and designation. Underpaying employees is also against the statutory laws of many countries.
  • Career growth opportunities: Apart from salary, the designation is also important to employees. Employees must be given opportunities to discover their strengths and weaknesses in a company and they must be given opportunities to prove their strengths/worth. For example, a person might have joined a company as a technical support agent but he or she might have discovered that they are better at or likes marketing. If so, opportunities for lateral as well as vertical growth must be provided by the company. The more an employee learns and grows in the organization, the more it will benefit him/her and the more the organization will benefit from their services.
  • Give time to your employees to learn and rectify their mistakes: Many organizations make the mistake of immediately firing their employees if they make the slightest mistake in projects or if their performance is not up to the mark. “Practice makes a man perfect”. Only if employees are given a chance to learn from their mistakes do they become ‘masters’ of their domain. An organization must provide its employees at least six months to get settled with the organization’s culture and to learn from their mistakes. In some organizations, sadly, employees are fired in their probation period itself.
  • Rules and regulations should be the same for everyone: The same rules and regulations should apply for everyone, irrespective of their gender or designation. For example, if a clerk’s one day salary is deducted for applying sick leave, a team leader’s one day salary should also be deducted for applying sick leave for a day. He or she cannot be excused just because they are a team leader, CEO, Vice President, etc. Employees feel good if they are treated on par with others in an organization.
  • Goal setting should be innovative and fun: The tasks and goals that are set to employees should stimulate their creativity and should be fun to work on. Going to the office every day should not become a boring routine for employees. After all, the more employees enjoy their work, the more productive they become.
  • Flexible work timings: As long as employees complete their mandatory hours and do their tasks properly, a company should not be too strict about its login hours. Penalizing employees for late logins only makes them more disgruntled and less dedicated to work. Many employees quit organizations because of over strictness in login timings and stubborn bosses.


If employees and their organization implement the above-mentioned work ethics, it will be a win-win situation for both. The employees can learn and grow in the organization and achieve their career goals. The organization will also benefit if their employees are more skilled and aligned with their business goals. Having a good work culture and ethics will improve the efficiency, profits and popularity of an organization.

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